Terms & Conditions

Terms of Supply
This page tells you the terms on which we supply any of the products listed on this website (our site) to you. Please read these terms of supply carefully before ordering any products. You should understand that by ordering any of our products, you agree to be bound by these terms. Please understand that if you refuse to accept these terms, you will not be able to order any products from us.

We have the right to revise and amend these terms of supply from time to time. You will be subject to the policies and terms supply in force at the time that you order products from us.

Subscription Terms
Annual Subscriptions last for a term of one year and payment is made in advance for the whole 12 month period and a recurring payment instruction is initiated every 365 days. Quarterly Subscriptions are billed every 90 days and Rolling subscriptions are billed every 30 days. You are only tied into your subscription for the period you select (365, 90 or 30 days) and can cancel at any time.

All our subscription options operate a recurring payment instruction system, meaning we automatically bill you for each subscription period, according to your subscription type. If you wish to discontinue your membership, you must cancel the recurring payment instruction with your payment provider.

Access to the products will only pass to you when we receive full payment of all sums due in respect of the products.

Subscriptions are non-transferable.

We may close Facebook groups and refuse membership to Facebook groups at our discretion and without notice. Facebook groups are free bonuses and do not constitute a paid element of your subscription.

Consumer rights and cancellation
Digital products do not fall within the ‘cooling off’ 7 day period required under UK Law. If you change your mind after purchase, you are not entitled to a refund. You can cancel a subscription at any time and no further payments will be taken. However, we will look at all cases on an individual basis – please email katy@mixedupmag.com to discuss your case.

Refunds or part-refunds will be applicable in the unlikely event that Mixed Up is unable to fulfill the requirements stated in the terms for your particular type of subscription, excepting where circumstances are beyond the control of Mixed Up (such as  a Force Majeure Event).

Contracts and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any such dispute or claim will be subject to the nonexclusive jurisdiction of the courts of England and Wales.

Intellectual Property
All intellectual property rights (including but not limited to copyright) in all materials at all times belong to and shall remain vested in us and neither you nor any other person shall obtain any intellectual property rights or any other interest, right or title whatsoever in or to any materials or any part thereof save as otherwise expressly granted.

The materials provided as part of your subscription are for your own educational, noncommercial purposes. You shall ensure that materials are only accessed by you and you must not make available, copy, reproduce, disseminate, retransmit, sub-license, distribute, sell, publish, broadcast or otherwise supply in any medium and in any manner any such materials (or any part of them) to any third party.

Privacy Policy
We want to protect the privacy of visitors to our website and that of our clients, and other individuals. Please read the following policy; it will help you to understand how we use your personal data. We may change our privacy policy at any time without giving you notice, so please check it each time you visit this website.

When you choose to subscribe, we collect and store your personal information for the purposes of managing your membership. This information is stored on a secure website. These details are used only by Mixed Up and our newsletter client (Mailchimp) in order to communicate with you. Subscriber details will never be passed or sold to other third parties by either Mixed Up or Mailchimp.

Your email address will be used to send you our weekly membership newsletter and to communicate with you about any essential information regarding your membership. We may also contact you directly if there are any issues with your account.

We offer the option to unsubscribe from our email mailing list, however please be aware that this is our primary method of communication with customers about new content, features and offers. If you opt out of receiving email from us, your experience of using this site is likely to be less satisfactory.

We do not collect any financial information from you – this is held by our secure and well-respected payment option providers Paypal and Stripe.

We may disclose personal information if required to do so by law, Court Order, or for the purposes of prevention of fraud or other crime or if we believe that such action is necessary to protect and defend the rights, property or personal safety Mixed Up magazine, our website or its visitors.

We cannot guarantee the privacy of personal information you transmit over the web or that may be collectable in transit by others, including contractors who provide services to us.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on a computer so that the website can remember who you are. This site uses cookies to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information, and provide anonymised tracking data to third party applications like Google Analytics.

Two types of cookies may be used on this website, session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser and if you want to do so we suggest consulting the Help section of your browser. However, please be aware that you may not be able to use all the features of our site if cookies are disabled.

Members’ Etiquette
We have comments enabled on our website for readers to be able to interact with and ask questions of our tutors. Please use this service responsibly. We operate a zero tolerance policy on abusive comments or ‘trolling’ and anyone making such comments will be removed immediately. No refunds will be offered where members are removed for abusive behaviour.