About this Site
The Mixed Up membership site is an amazing online resource for mixed media crafters. Our easy-to-use website is packed with step-by-step and video tutorials to help you get the best from your arty supplies and create incredible art – yes YOU can make incredible art! Our talented team of regular and guest designers from all around the world will inspire you to take your creations to the next level.
New content is added weekly on Fridays. We’ll email you every week with the latest additions so you never miss an update. Lots of our content is EXCLUSIVE to Mixed Up and you won’t find it anywhere else!
Our members area is designed to work beautifully on your PC, smartphone or tablet, so you can browse and read the latest content anywhere you have an internet connection. As well as exclusive new projects every week, you’ll have access to other fun content like interviews, ‘how to’ videos, and quick tips. AND you’ll get a free digital resource every month, as well as discounts from our wonderful industry pARTners.
Our content is interactive, and searchable.If you need help navigating the site, this short video will guide you through the basics.
How can I subscribe to Mixed Up?
We have three different subscription options available – Rolling, Quarterly and Annual. All the details of each type can be found on our subscribe page here.
If you are here then you have already created an account (for example a free trial) and you can also find a link to subscribe on your Account page. If you use this option you can use the same login details you already created.
Yay I've joined up! What happens now?
First of all – a very warm welcome to you. I hope you enjoy the wealth of mixed media tutorials and expertise here.
You should now receive our email newsletter every Friday, which tells you what’s added each week. The newsletter will automatically go to the email address with which you registered on the site. If you are not getting the emails, check your junk folder; you might also want to add firstname.lastname@example.org to your safe senders list. Information about updates to services and any news we think you need to hear will also be sent in this email.
If you’d like to, you’re also very welcome to join us over at our Facebook group Mixed Up Mag Mixer. We’d love to have you!
How to I get the PDFs?
There’s a link at the end of each project to open the associated PDF and save it. At the end of each month, we also provide all the PDFs for that month in a single downloadable PDF file (you can find this in the resources section). One advantage of the PDFs if that they can be read offline.
Can I edit my account details?
Yes, you can edit your details on the Account page, as long as you are currently logged in.
Can I change my membership type?
Yes you can. If you visit your Account page you’ll find a link to upgrade options. If you have a current membership with us, the system will automatically pro-rate your payment depending on the number of days left on your existing subscription option.
What happens if I cancel?
All subscriptions with Mixed Up are on a recurring payments system, so your membership automatically continues unless you make a cancellation. At checkout, you will be asked to create a recurring payment to us, based on the membership type you choose. If you decide to cancel (see FAQs below), you will continue to have access to the site for the duration you have remaining for your subscription type, but you won’t be billed again for future subscription periods.
With our Annual Subscription, payment is made up front for the whole period and you remain a member for 12 months.
Our Quarterly Subscription gives you membership for three months at a time.
With our Rolling Subscription option, you buy a month at a time. There is no tie-in period, beyond your first month’s payment. If you cancel at any time during the month, you will retain access until the end of that month, then your access will cease.
Full terms and conditions can be read here.
How do I stop recurring payments?
If you want to leave us (be aware we might cry!) you need to cancel your recurring payment instruction. In Paypal, locating a payment to Mixed Up should give you a link to cancel any future recurring payments. If you paid by Stripe (debit or credit card), you’ll need to ask your card provider to cancel the recurring payment instruction. If you don’t know how to do this, we are happy to help or to make the cancellation for you – just email email@example.com.
If I cancel, do I keep the content?
If you cancel, you will no longer be able to access the Mixed Up website. However, all of our step-by-step tutorials have downloadable PDFs and you can download and keep some of our video tutorials. Whatever you download during your membership is yours to keep. All the digital resources you download are also yours to keep.